✅ Who Are We?

Mont Blanc Travel is a rooted and innovative travel agency established in Fethiye, one of Turkey's most popular tourism centers. Our digital platform under the brand "Tatil Aktiviteleri"

www.tatilaktiviteleri.com is a reliable and user-friendly tourism service center that responds to the needs of modern travelers. Our headquarters is located in the Hisarönü area of Fethiye, where we present the region's natural, cultural, and historical riches to our guests with a professional perspective.

The Tatil Aktiviteleri brand aims to go beyond the classical travel understanding by offering personalized, high-quality, and easily accessible holiday experiences. Since the day we were established, "guest satisfaction" has been our top priority, and we have built our entire service structure on this foundation. With our experienced, friendly, and locally knowledgeable team; we connect various tours, activities, and package options that cater to vacationers of all ages and tastes through a system that allows them to easily plan in a digital environment.

We aim to provide our guests with not just a tour or an activity, but also a safe, unforgettable, and unique holiday memory for those wishing to experience the unique natural wonders of Fethiye, Ölüdeniz, Saklıkent, Göcek, Dalyan, and the surrounding areas. Tatil Aktiviteleri is not just a reservation site, but also a local guide that knows the region inside out, a travel companion, and a trusted partner.

To offer our guests the most suitable holiday solutions, we prioritize technology and customer experience. We manage the entire process from reservation to the end of the tour with a transparent, understandable, and supportive system. Our goal is not only to provide our customers with a beautiful holiday but also to strengthen their sense of trust and loyalty.

Today, as the Tatil Aktiviteleri brand, we aim to expand this journey that began in southwestern Turkey to a national and international scale. By prioritizing customer satisfaction, adherence to ethical values, and a sustainable tourism understanding, we will continue to offer quality, enjoyable, and safe holiday services to both domestic and foreign guests.

✅ What Do We Do?

Tatil Aktiviteleri is an innovative tourism brand operating under Mont Blanc Travel, based in Fethiye. Our brand, which set out to make the holiday planning process enjoyable, easy, and safe, provides guests with not just a tour reservation, but a complete, memorable holiday experience. All the services you can reach through www.tatilaktiviteleri.com are presented with carefully selected, high-quality content and are planned professionally.

Our wide range of services is designed to offer activity options suitable for every age and taste. In our portfolio shaped by the expectations of vacationers; there are many alternatives appealing to every profile, from adrenaline enthusiasts to those preferring cultural tours, from nature lovers to couples seeking romantic getaways.

Our main services include;

• Daily tours (boat tours, jeep safaris, Saklıkent excursions, etc.),

• Sea and nature activities (paragliding, scuba diving, rafting, canoeing, etc.),

• Cultural tours (ancient city tours, local village tours),

• Accommodation package tours (regional discovery tours, themed holiday programs),

• Honeymoon tours (special couple concept, romantic routes and activities), and many more options.

Each tour or activity is presented with experienced guides, professional equipment, and high service standards. Every detail, from pre- and post-tour information processes to guests' transfers, safety, and special requests, is meticulously addressed. As Tatil Aktiviteleri, we operate with a "full service" understanding, not just "sales."

Our expertise in the region plays a significant role in the services we provide. Fethiye and its surroundings are among Turkey's richest locations in terms of natural and cultural heritage tourism. We aim to present the spirit of this region through content that best reflects it, ensuring our guests not only see Fethiye but also feel it. Every tour is a discovery, and every activity is an experience.

At the same time, we continuously improve our presence in the digital world. Through our website, you can easily access details of all tours, prices, included-excluded services, frequently asked questions, and much more information; and you can make reservations securely in just a few steps. Additionally, our customer representatives are available through email and WhatsApp throughout the entire process.

In summary, Tatil Aktiviteleri is a quality, accessible, and reliable holiday solution partner that works tirelessly to turn dream vacations into reality. The happiness of our guests is at the center of our business. Being there at every moment of the holiday process and making it unforgettable for you is our greatest motivation.

✅ Our Goals

As the Tatil Aktiviteleri brand, our primary goal is to provide our guests with unforgettable, reliable, and high-satisfaction-oriented holiday experiences. This brand, established within Mont Blanc Travel with its base in Fethiye, aims not only to be a regional tour provider but also to be a preferred digital tourism platform both nationally and internationally. In this context, we set our short, medium, and long-term goals with a strategic approach, working to enhance our quality, accessibility, and service diversity at every step.

Short-Term Goals:

The tourism sector is currently going through a significant digital transformation. As Tatil Aktiviteleri, we aim to be one of the pioneers of this transformation. Therefore, among our primary goals are to increase the diversity of tours and activities we offer, make our website more user-friendly, and enhance our mobile-compatible reservation systems. We also aim to expand our reach by creating special campaigns and content for the regions that local and foreign tourists favor the most.

Medium-Term Goals:

Increasing our recognition across Turkey and establishing a strong network with business partners in various regions to expand our service geography is among our medium-term plans. We aim to transform the operational success we have achieved in Fethiye and its surroundings to other important tourist centers such as Marmaris, Bodrum, Antalya, Cappadocia, and Istanbul, turning the "Tatil Aktiviteleri" brand into a nationally recognized entity. At the same time, we aim to enrich our brand value by offering in-depth experiences through accommodation package tours, cultural routes, and themed holiday programs.

Long-Term Goals:

In line with our brand's vision, our long-term goal is to become one of Turkey's most comprehensive digital tourism platforms. We want to evolve beyond being just a local service provider to a platform that offers integrated tourism solutions, capable of online reservations across a wide geographical area from Europe to the Middle East, with multilingual content and a strong digital infrastructure. To achieve this, we actively implement investment, training, technology, and sustainability-based development strategies.

Additionally, as a brand sensitive to the environment and society, we place sustainable tourism understanding at the center of our goals. We aim to develop tourism models that do not harm nature, support the local economy, and protect cultural heritage, creating value for both visitors and local communities.

In summary, all of Tatil Aktiviteleri's goals are designed to build a widespread, reliable, and innovative tourism ecosystem equipped with customer satisfaction at the highest level, technological advancements, and ethical values. Every step we take today is a solid brick on the road to becoming a leading digital tourism brand of tomorrow.

✅ Our Vision

As the Tatil Aktiviteleri brand, our vision is based on the principle of "becoming the most comprehensive digital tourism platform in Turkey and its surroundings." This vision not only encompasses providing services but also establishing a structure that focuses on user experience, effectively employs technology, and is reliable, transparent, and continuously developing.

Nowadays, tourism has transformed into more than just holiday planning; it has become a lifestyle. People are now looking for meaningful, personal, high-quality, and sustainable experiences beyond just traveling from one place to another. At this point, Tatil Aktiviteleri aims to combine traditional tourism services with modern technologies, creating a structure that fully meets the expectations of the digital age. Our goal is to become a reference tourism platform not only in Fethiye but across all tourism destinations in Turkey and even internationally.

In line with this vision, the transformation we aim for is not limited to numerical growth. It also includes becoming a brand that sets sectoral quality standards, stands out with its service approach, maintains strong customer loyalty, and is in harmony with societal values. The vision of Tatil Aktiviteleri is to make sustainable, accessible, and high-quality holiday experiences available to everyone.

To achieve this goal;

We are continuously enhancing our digital infrastructure to make it more user-friendly and faster.

We are increasing product diversity to appeal to every budget, interest area, and age group.

We are promoting local tourism values on national and international platforms.

We are offering customized solutions for both individual and corporate clients.

Moreover, we are taking action with awareness regarding sustainability, which is a cornerstone of our vision. We prioritize environmentally friendly tour options, tours that contribute to local vendors, and awareness projects aiming to protect cultural heritage, fulfilling our social responsibility.

This vision that will carry us into the future is not only about being competitive, but also about providing an inspiring, educational, empowering, and boundary-breaking tourism experience. As Tatil Aktiviteleri, we aim to be the first platform that comes to users' minds when planning a holiday, known for its reliability and quality, and perfectly harmonizing technology and human focus.

In summary, our vision is not just about being a website or a tour company. We want to create a digital tourism world that touches people's lives, facilitates their creation of memories, and enhances their quality of life.

✅ Our Mission

As Tatil Aktiviteleri, our mission is to transform every guest's holiday into a unique experience while ensuring the highest level of service quality, trust, and satisfaction. Established under Mont Blanc Travel in Fethiye, our brand has embarked on the goal of "providing guests with the most enjoyable holidays in the best possible way" and has quickly become one of the most trusted tourism brands in the region. At the core of our mission is not just selling holidays, but offering memorable experiences.

Every person is different; therefore, every holiday expectation is also different. We operate with an understanding that offers special solutions tailored to each guest's individual expectations and needs. The wide range of services we provide, from daily tours to cultural trips, accommodation holiday packages to honeymoon programs, reflects this diversity. The mission of Tatil Aktiviteleri is not only to offer a wide service portfolio but also to deliver these services at the right time, to the right person, in the most accurate way.

One of the most important pillars of this mission is reliability. It is very valuable for us that our guests feel safe in every reservation they make with us, knowing that there is a professional and solution-oriented team behind the services they receive. We always prioritize customer loyalty by providing a transparent, accessible, and solution-focused structure in all our communication channels.

Another fundamental principle of ours is continuous development. The tourism sector is a rapidly changing industry, and we aim not only to keep pace with this change but also to lead it. We continuously improve our website, digital infrastructure, reservation systems, and customer services, actively using technology in both content production and user experience.

Additionally, contributing to the local economy and protecting the region's natural and cultural riches is part of our mission. By collaborating with local guides, regional businesses, and a sustainable tourism understanding, we strive to remain a respectful company towards both society and the environment.

For us, "holiday" is not just about sea, sun, and nature; it is also a living space where our guests feel special and valued. All operations, planning, and communication language of Tatil Aktiviteleri are built on this understanding. For us, every reservation is not just a sale; it is the beginning of a new bond, a memory, and an experience.

In summary, our mission is to provide every guest with the holiday they have dreamed of while adhering to the principles of honesty, transparency, high quality, and respect for local values. We believe that holiday planning should be an exciting journey, not a stress-filled one, and we work with this belief.

✅ Our Customer Service Policy

As the Tatil Aktiviteleri brand, we embrace customer satisfaction not merely as a goal but as a fundamental principle at the center of all our activities. Under the guarantee of Mont Blanc Travel, established in the Hisarönü region of Fethiye, our brand aims to provide our guests not only with a tour or package program but also with trust, comfort, and a valuable experience. Our customer service policy is based on principles of transparency, accessibility, quick solutions, empathy, and continuous improvement.

First and foremost, customer satisfaction means for us a sustainable commitment, not a temporary one. Therefore, we structure our communication with each guest to encompass not only pre-sales but also during and after the sale. Any requests, suggestions, or complaints that may arise during the reservation phase, tour, or afterward are handled meticulously by our professional and friendly teams.

Accessibility is one of the cornerstones of our customer services. Our guests can easily reach us via our email address info@tatilaktiviteleri.com, our website, or our social media channels. According to our fast response policy, we aim to respond to every communication request within 24 hours at the latest. Especially during critical times like the holiday process, being able to offer instant solutions is our priority.

Empathy and understanding are other values that we emphasize in the training of all our staff. Each guest's holiday plan is unique and their expectations differ. With this awareness, we aim to listen, understand, and provide the best solutions in every communication. In the face of adversity experienced by our guests, we adopt a solution and compensation-oriented approach rather than a blame-oriented one.

Transparency is a fundamental principle in all the services and pricing we offer. All included-excluded information, rules, and cancellation policies on our website are clearly stated. Thus, our guests know exactly what they are paying for and what they will receive. There are no surprises regarding costs or missing information.

Additionally, we consider customer feedback not just as evaluations but as opportunities for improvement. Every constructive comment is a step for us. We take into direct account feedback from our guests to enhance our service quality, make our website more user-friendly, and enrich tour content.

Our customer service policy at Tatil Aktiviteleri is designed not only to meet today's expectations but also to be prepared for future needs. We work with a reliable, quick, and guest-oriented service understanding, aiming to complete every holiday with a smile.